Sociologie du travail

Handling relational stress and distance with the public : From the service to the helping relationship - J.-M. Weller

2005-12-27T11:40:00Z

Jean-Marc Weller
Laboratoire Techniques, Territoires et Sociétés (Latts), École Nationale des Ponts et chaussées, 6-8, avenue Blaise Pascal, Cité Descartes, 77455 Marne-la-Vallée cedex 2, France
Available online 24 December 2005 on ScienceDirect
doi:10.1016/j.soctra.2005.01.005
Abstract
What kinds of tensions arise in jobs involving human contacts ? And what forms of stress are associated with them ? To answer these questions, the work performed by the activists who receive the (…)

- Volume 47, Supplement 1

Quality : a debate - C. Musselin, C. Paradeise

2005-12-13T11:13:00Z

Christine Musselin
Centre de Sociologie des Organisations (CSO-FNSP-CNRS), 19, rue Amelie, 75007 Paris, France
Catherine Paradeise
Laboratoire Territoires, Techniques, Sociétés (LATTS–Université de Marne La Vallée, Ecole Nationale des Ponts et Chaussées–CNRS), Cité Descartes, 77420 Champs sur Marne, France
Available online 13 December 2005 on ScienceDirect
doi:10.1016/j.soctra.2005.09.002
Abstract
Over the last 20 years, major innovations in the French social sciences emerged (…)

- Volume 47, Supplement 1

Napster users between community and clientele : The formation and regulation of a sociotechnical group - J.-S. Beuscart

Sociologie du travail — 2005-10-26T10:46:00Z

Jean-Samuel Beuscart
Ecole Normale Superieure de Cachan, Groupe d'Analyse des Politiques Publiques, 61, avenue du President Wilson, 94235 Cachan cedex, France
Available online 26 October 2005 on ScienceDirect
doi:10.1016/j.soctra.2005.08.003
Abstract
Napster, a peer-to-peer setup for exchanging music files, was exemplary of an open sociotechnical system. Two major, contradictory explanations of this innovation are examined. The first presents Napster as a self-regulated community (…)

- Volume 47, Supplement 1

A brief history of ‘customers,' or the gradual standardization of markets and organizations - F. Cochoy

Sociologie du travail — 2005-10-26T10:34:00Z

Franck Cochoy
Centre d'Etude et de Recherche Techniques, Organisations et Pouvoirs (CERTOP-UMR CNRS 5044) Université de Toulouse II 5, allées Antonio-Machado 31058 Toulouse Cedex, France
Available online 25 October 2005 on ScienceDirect
doi:10.1016/j.soctra.2005.08.001
Abstract
This article focuses on the history of the ‘actor-customer' and his/her place in the functioning of organizations and markets. Big business first ‘invented' the customer in order to better control a global (…)

- Volume 47, Supplement 1

Production, convention and power : Constructing the sound of an Early Music orchestra - P. François

Sociologie du travail — 2005-10-24T10:29:00Z

Pierre François
CNRS, Centre de socilologie des organisations (CSO-FNSP/CNRS), 19, rue d'Amelie, 75007 Paris, France
Available online 24 October 2005 on ScienceDirect
doi:10.1016/j.soctra.2005.08.002
Abstract
By explaining how an Early Music orchestra produces its sound, we can review Howard Becker's concept of a convention. An orchestra's sound depends on principles incorporated in things (musical instruments, scores) and bodies (musicians' techniques). A common set of principles (…)

- Volume 47, Supplement 1

‘Intermediation' in used goods markets : Transactions, confidence, and social interaction - P. Chantelat, B. Vignal

Sociologie du travail — 2005-10-24T10:24:00Z

Pascal Chantelat, Bénédicte Vignal
Centre de recherche et d'innovation sur le sport, UFR-STAPS, université Claude-Bernard Lyon I, 27–29, boulevard du 1-novembre 1918, 69 622 Villeurbanne cedex, France
Available online 24 October 2005 on ScienceDirect
doi:10.1016/j.soctra.2005.09.001
Abstract
An economic sociology approach grounded in an empirical study of second-hand sporting goods stores is used to examine ‘intermediation' in used goods markets and its impact on (…)

- Volume 47, Supplement 1